The RIA is proud to be a leader in the Canadian culture change movement. We believe the only way to challenge ageism and change the culture of aging is to learn with and from each other.

We co-host a national conference, Walk with Me, and offer a variety of resources and education for senior living to drive culture change in Canada.

What is Culture Change?

Culture change is a social movement and an ongoing journey to transform the culture into a community where everyone thrives. Culture change means putting LIVING first.

Culture change in senior living requires us to move toward social models of living and person-centred practices, where the voices of older adults and those supporting them are considered and respected. It means embracing a holistic approach that in addition to addressing medical needs, supports aspects of life that bring joy, meaning and purpose.

Culture Change Resources

Graphic of culture change journey

Coaching Services: We believe that when LIVING is first, everyone thrives. Culture change coaches from the RIA will guide your senior living organization on a culture change journey to build on existing strengths, shift the focus to person-centred care and put LIVING first. To learn more about coaching services, click here.

Walk with Me Conferences: Walk with Me is a national conference aimed at changing the culture of aging in Canada. Older adults and residents, care partners, educators, policy makers, students and researchers from all over the country come together to learn with and from each other about how to enhance the journey of aging across the continuum of care and community living. To learn more about Walk with Me Conferences, click here.

RIA working together to put living first guidebook

Working Together to Put LIVING First: This guidebook shares inspiration and practical strategies to support organizations interested in starting or continuing to change the culture of long-term care and retirement living. To learn more and access this free resource, click here.

Additional Resources to Support Culture Change

Woman helping an elderly woman walk

Excellence in Resident-Centered Care Courses: Excellence in Resident-Centered Care builds practical skills using a person-centered approach. The courses are designed for personal support workers and other team members in senior living. ERCC was co-developed by Conestoga College and the RIA. To learn more about the Excellence in Resident-Centered Care courses, click here.

Young woman embraces her beautiful senior mother who is in a wheelchair. The adult daughter is visiting her mom in her mom's home.

Leadership in Senior Living Program: The Leadership in Senior Living program equips leaders (current or aspiring) with the skills they need to effectively lead high-functioning teams and support person-centred care in today’s senior living sector. The program was co-developed by Conestoga College and the RIA. To learn more about the Leadership in Senior Living program, click here.

Living the Dementia Journey logo

LIVING the Dementia Journey: This award-winning, evidence-informed training program is for those who support people living with dementia. Participants gain awareness and understanding that changes not only the way they view dementia, but the way they support people living with it. To learn more, click here.

A selection of BUFU guides fanned on a table

By Us For Us Guides: This series of guides was created by a group of talented and passionate people living with dementia and care partners. The guides are designed to provide people living with dementia and care partners the necessary tools to enhance their well-being and manage daily challenges. To access the guide, click here.

Person-Centred Language Resources: Practical knowledge of person-centred language (PCL) ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and about residents in senior living. The Ontario CLRI at the RIA created a collection of PCL resources in partnership with Behavioural Supports Ontario. To view these resources, click here.

For More Information

For more information about culture change in senior living, or any of our culture change resources and services, please contact us at