Webinar: Resident Engagement

September 20, 2018

Ontario CLRI Quality Care Webinar: The Importance of Resident Engagement

Jaimie Killingbeck portrait 1Jennifer Hartwick portrait 5

Jennifer Hartwick, MSc. (Kin), Director of Business Process Development, Schlegel Villages

Jaimie Killingbeck, R.Kin, Director of Quality and Innovation, Schlegel Villages

The objectives of the webinar are to share:

1) Ways residents are socially engaged
2) How to measure resident engagement and satisfaction through a self-reported survey
3) How to involve residents in creating change

To learn more about this webinar, visit the Ontario CLRI website.