Culture Change Webinar: Our Language Defines Our Culture

October 28, 2016

The Culture Change Webinar series was created to share new learnings and best practices from those who are working to change the culture of aging. The series is hosted by the RIA in partnership with the Ontario Centres for Learning, Research and Innovation in Long-Term Care.

Archived:  The ‘Our Language Defines Our Culture’ webinar took place on October 28th, 2016 from 10:00am-11:00am EST

During this interactive webinar we will explore the importance of language, and how language helps create a culture of community in long-term care. Examples of words that shift our thoughts, speech, and actions from being institutional to more respectful and resident-centred will be shared.

The presenters are the following enthusiastic and knowledgeable team members and leadership actively involved in culture change at Schlegel Villages:

  • Ruth Auber, Director of Nursing & Palliative Care, The Village at University Gates
  • Janelle Hilborn, Registered Practical Nurse, The Village at University Gates
  • Jen McKay, Registered Practical Nurse, The Village at University Gates
  • Tamara White, Neighbourhood Coordinator, The Village at University Gates

Webinar Resources

View the webinar recording.

View the webinar slides.