Culture Change Webinar: Through Our Eyes: Bringing the Residents’ Bill of Rights Alive

January 28, 2017

View the resources from this webinar:

This was the third in a series of culture change webinars the Schlegel Centre for Learning, Research and Innovation in Long-Term Care (CLRI) and RIA hosted!  Check out the Schlegel CLRI Resources and Events webpage, sign up for our Walk with Me e-news, or follow us on Twitter or Facebook for updates about for our culture change events and activities.


This webinar took place on Wednesday, February 22nd, 2017 from 10:00am-11:00am EST.

This webinar is freely available through the Schlegel CLRI in partnership with OARC.

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The Ontario Association of Residents’ Councils (OARC) is launching a new education program called, Through Our Eyes: Bringing the Residents’ Bill of Rights Alive.  What makes this different?  It is high in resident engagement and yields an education session unlike any other.  Even residents living with cognitive changes are invited to successfully participate in the development and delivery of the education.

The success is unchartered as we move from theoretical learning to poignant, life affirming learning through connection and relationship.  Join OARC in this exciting new chapter of educating on the Residents’ Bill of Rights – learning that is truly resident-centred and makes a difference in the lived experience of residents!


The presenter for this webinar is Dee Lender, Executive Director of OARC – the largest long-term care Residents’ Council Association in Canada, supporting Residents’ Councils from a variety of long-term care homes across Ontario.

Dee’s passion for person-centred care began 25 years ago as a university student in Gerontology. Throughout her career as Activity Director, Coordinator of Family and Resident Services, Educator, Counselor and Consultant, Dee understands the challenges and importance of our changing culture and changing demographics. Dee has fostered authentic relationships, pursues open contribution from all those in the long-term care community, care partners and residents alike, and is keenly interested in educating future generations of care partners.


Contact Kate Ducak, Culture Change Project Officer at the Schlegel CLRI with any questions or suggestions for future webinars at or 519-904-0660 ext 4107.

Presented by the Schlegel Centre for Learning, Research, and Innovation in Long-Term Care, a program of the Schlegel-UW Research Institute for Aging.