Culture Change Coaching Services

Culture change is a collaborative, process-oriented journey that is guided by shared values and supported by an organization’s positive qualities. A truly collaborative culture change journey seeks to honour, celebrate, and build on an organization’s strengths with the objective of enhancing the capacity of staff and volunteers to support quality of life and care for older adults.

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Not everyone knows where to start or what to do next when thinking about changing organizational culture. The Research Institute for Aging (RIA) can provide the tools and support to start people on the right path. We are there to guide an organization as they embark on this new adventure.

Coaches from the RIA, with direct experience in successful long-term care and retirement living culture change initiatives, will provide guidance through the nine steps of culture change. Culture Change requires a tailored approach for engagement, discovery, reflection and change to meet unique organizational needs. The process of culture change takes time and the coaches will work one-on-one with organizations to develop a plan that is tailored to their unique needs and culture.

The RIA will work with you to determine the number of sessions and timing between sessions to enable your team to introduce and trial concepts learned at each of the coaching sessions. Following each coaching session, a summary will be provided outlining what has been accomplished and the next steps to be taken.

To learn more, contact Barb Sutcliffe at barb.sutcliffe@uwaterloo.ca or 519-904-0660 ext 4115.

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